Booking Conditions and Cancellation Policy
If the customer cancels:
Customers who wish to cancel must immediately inform in writing Kimberley Safari Tours (KST). When the written notice has been received by KST, the cancellation will then take effect. The following cancellation charges apply:
- If a customer cancels more than 90 days from departure the customer will receive a full refund.
- If a customer cancels between 60 and 90 days of departure the customer will forfeit 25% of the tour price.
- If a customer cancels between 45 and 60 days of departure the customer will forfeit 50% of the tour price.
- If a customer cancels 44 days or less days prior to the departure date, the customer will forfeit the full 100% of the tour price.
- If a customer leaves the trip early for any reason the customer will forfeit the full 100% of the tour price.
Customers are strongly encouraged to take out their own cancellation insurance.
Cancellation by Kimberley Safari Tours:
Every effort will be made not to cancel a trip. It is the right of Kimberly Safari Tours to cancel or postpone any of its tours at any time prior to departure. This would usually be because of conditions such as bad weather, road and traffic conditions, severe storms or other natural disasters, lack of passengers, mechanical defect, an event that is beyond the control of KST and any other circumstance where changing the itinerary is not practicable. If KST does cancel a trip the customer may choose between using the amount paid towards an alternative KST trip or be refunded in full. In the event of cancellation, KST will not accept or pay for any liability for incidental expenses (e.g. visas, vaccinations or non-refundable travel and airfares).
Unacceptable behaviour on tours:
For the safety and enjoyment of all guests, unacceptable behaviour by guests will not be tolerated. Unacceptable behaviours may take different forms and could include unwelcome advances to other passengers, drunkenness, rude or aggressive behaviour, degrading sacred sights or the environment etc. KST staff reserve the right to expel guests for unacceptable behaviour at any time during a tour. No refunds are provided. Any additional costs incurred in returning an expelled guest to Broome will be at an expelled guests expense.
In not already paid this will include an invoice for the deposit of $200 per person (or full payment if less than two months before departure).
Please pay your deposit to confirm your booking.
We will email you a tour information pack and a final invoice.
You can make phone bookings, pay deposits and ask questions on: 0437 142 904
Please pay the outstanding balance by the due date. Payment options are cheque, direct deposit or credit card (2% surcharge on credit cards).
If full payment is not made on or prior to the due date KST will reserve the right to treat the booking as cancelled.
Health / Age Limit / Fitness
We have no upper age limit as peoples physical abilities vary and are not necessarily age related. Please remember that you need to be able to walks on uneven ground into gorges for a duration of approximately three kilometres each day (five kilometres on the Outback Tour). Please let us know on booking if you have a condition which may affect you while you are on tour. Please contact us if you wish to book children.